View available contacts and contact someone listed for assistance. Please use caution and put your safety first.

Remember the animal is wild and may feel stressed or threatened by your approach - stay calm, speak softly, move slowly and keep pets away to avoid stress to the animal.

Often when birds accidentally fly into windows, they may simply be dazed by the impact and just need a few minutes to recover before moving on.

Do not give the animal food or water as a carer will need to undertake an assessment to determine what treatment is needed.

If possible, gloves, towels, blankets or clothing can all be used to help catch and handle the animal and protect you from any bites or scratches. Reduce stress by planning a quick capture (e.g. throwing a jumper over the animal and scooping it up), keep handling to a minimum and contain the animal in a dark, quiet place with good ventilation (such as a cardboard box, pet carrier or wrapped up loosely in a blanket or towel) and keep quiet.

Please note that it is illegal to take or keep wildlife from the wild as pets and you cannot take the animal home with you.